Do you offer Cash on Delivery?

Yes, we offer Cash on Delivery (COD) for all our products. You can pay when your order is delivered to your doorstep.

How long does shipping take?

Shipping typically takes 5-7 working days, depending on your location. We provide expedited shipping options in select cities.

What is your return policy?

We offer a 7-day return policy for all products. If you're not satisfied with your purchase, you can return it in its original condition within 7 days for a full refund or exchange.

Do your products come with warranty?

Yes, all our mobile devices come with manufacturer warranty. The warranty period varies by brand and is mentioned in each product description.

How can I track my order?

You can track your order by visiting the 'My Orders' section on our website. Enter your order number and email/phone to see the status of your delivery.

Do you ship to all areas in India?

We currently ship to most major cities and towns across India. During checkout, you can check if delivery is available to your pincode.

Are all products on your website genuine?

Yes, we guarantee that all products sold on our website are 100% genuine and sourced directly from authorized distributors or manufacturers.

MobileWeb

Privacy Policy

At MobileWeb, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

1. Information We Collect

We collect information when you register, place an order, subscribe to newsletters, respond to surveys, or fill out forms. The information may include your name, email address, phone number, address, payment details, and demographic information.

We also collect information about your computer and your visits to our website, including your IP address, browser type, referring website, pages visited, and the date and time of your visit.

2. How We Use Your Information

We use the information we collect for various purposes:

To process and fulfill your orders
To improve our website and customer service
To personalize your experience
To send periodic emails about your order or other products and services
To administer promotions, surveys, or other site features

3. Protection of Information

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

4. Cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences in the future.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as necessary to fulfill your request (e.g., to ship an order) or as required by law.

6. Google AdSense

We use Google AdSense to serve ads on our website. Google AdSense uses cookies to serve ads based on your prior visits to our website or other websites. You may opt out of personalized advertising by visiting Google Ads Settings.

7. Children's Information

We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will promptly remove such information from our records.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

9. Your Consent

By using our site, you consent to our Privacy Policy.

10. Contact Information

If you have any questions regarding this Privacy Policy, you may contact us at [email protected].

Last updated: May 21, 2025